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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Also called Outside Sales Representative, Sales Consultant, Sales Representative (Sales Rep), or Salesman

What Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products do

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Who tends to enjoy it

Leading

People who like persuading, selling, starting things, and taking charge.

Organizing

People who like keeping things accurate, orderly, and running on schedule.

Helping

People who like teaching, caring for, and working closely with people.

What you'd actually do

  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare sales contracts and order forms.
  • Provide customers with product samples and catalogs.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

A typical day involves

Part of a team Working with the public Email Face-to-face with people Indoors, climate controlled In a vehicle or enclosed equipment

Skills that matter most

  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Persuasion
  • Negotiation
  • Critical Thinking

What you'll need to know

  • Sales and Marketing
  • Customer and Personal Service
  • English Language
  • Mathematics
  • Transportation

Where to study for this

College programs that commonly lead to this career, and how many US colleges offer each.

  • Sales, Distribution, and Marketing Operations 184 colleges
  • Fashion Merchandising 101 colleges
  • Agricultural / Farm Supplies Retailing and Wholesaling 18 colleges
  • General Merchandising, Sales, and Related Marketing Operations, Other 26 colleges
  • Special Products Marketing Operations 13 colleges
  • Apparel and Accessories Marketing Operations 11 colleges

Related careers

Source: O*NET 31.0 Database (USDOL/ETA), occupation 41-4012.00, used under CC BY 4.0 and modified by Whittle. Program links: NCES CIP 2020 to SOC 2018 crosswalk. How we build these pages.