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Cashiers

Also called Cashier, Checker, Sales Associate, or Store Clerk

What Cashiers do

Cashiers receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Who tends to enjoy it

Organizing

People who like keeping things accurate, orderly, and running on schedule.

Leading

People who like persuading, selling, starting things, and taking charge.

Hands-on

People who like building, fixing, working with tools, machines, plants, or animals.

What you'd actually do

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Answer incoming phone calls.
  • Answer customers' questions, and provide information on procedures or policies.

A typical day involves

Face-to-face with people Standing Part of a team

Skills that matter most

  • Service Orientation
  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Reading Comprehension
  • Critical Thinking

What you'll need to know

  • Customer and Personal Service
  • English Language
  • Sales and Marketing
  • Administration and Management
  • Mathematics

Related careers

Source: O*NET 31.0 Database (USDOL/ETA), occupation 41-2011.00, used under CC BY 4.0 and modified by Whittle. Program links: NCES CIP 2020 to SOC 2018 crosswalk. How we build these pages.