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Aircraft Cargo Handling Supervisors

Also called Cargo Supervisor, Line Service Supervisor (LSS), Loadmaster, or Ramp Supervisor

Updated · Source: O*NET 31.0

What Aircraft Cargo Handling Supervisors do

You decide where every box and bag goes on a plane, then lead the crew that loads it before the clock runs out.

Aircraft cargo handling supervisors run the loading side of getting a plane emptied, refilled and ready for its next flight. You work out how much cargo fits, where each piece should sit, and how it must be strapped down. Part of that is computing the aircraft's center of gravity, the balance point that keeps the plane safe to fly. Then you direct the ground crew doing the lifting and driving.

Some people in this job, called loadmasters, fly along with the cargo, watch over it in the air, and brief passengers on safety and emergency steps. Others stay on the ramp, the paved area where planes park. Either way, you are training new workers, keeping safety rules front and center, and answering to a departure time.

A day in the life

You start by checking email and the day's flight schedule, then meet your crew and go over what is coming in and going out. You walk the ramp in whatever weather shows up, wearing the required safety gear, such as a high-visibility vest. You figure out how much weight goes where, calculate the balance point, and write up the plan showing where each item goes. Then you direct people: this loaded pallet, a flat platform cargo is stacked on, goes forward; those bags go in the rear compartment; strap that down again. You climb in and out of vehicles and cargo holds. Some of your time is in a climate-controlled office, some in unheated buildings. Between flights, you train a new hire on equipment. A delay hits, and you re-plan on the spot.

This could fit you if you…

  • ✓enjoy taking charge of a crew and giving clear directions
  • ✓like puzzles about space, weight, and balance
  • ✓stay calm when a clock is ticking and plans change
  • ✓are fine working outdoors in heat, cold, and rain
  • ✓want hands-on work rather than a desk all day

You might not like it if you…

  • –want predictable indoor work and quiet
  • –dislike being responsible when someone else makes a mistake
  • –would rather do your own tasks than manage other people
  • –find constant deadlines and changing weather draining

How people get in

  1. 1Finish high school or earn an equivalent diploma, which is the typical entry education for this work.
  2. 2Start in an entry-level ramp or baggage job at an airline, cargo carrier, or airport service company to learn how loading really works.
  3. 3Most people move up after a few years of on-the-job experience (typically under five).
  4. 4Learn the safety rules and equipment inside out, and take any employer training on load planning and on weight and balance, the math that keeps a plane's load evenly distributed.
  5. 5Show you can lead: train new coworkers, speak clearly on the radio, and keep a crew on schedule.
  6. 6Apply for cargo supervisor, ramp supervisor, or loadmaster openings, and ask about flying roles if you want to travel with the cargo.

Who tends to enjoy it

Leading

People who like persuading, selling, starting things, and taking charge.

Organizing

People who like keeping things accurate, orderly, and running on schedule.

Hands-on

People who like building, fixing, working with tools, machines, plants, or animals.

Official task list

Aircraft Cargo Handling Supervisors supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters. (O*NET)

  • Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
  • Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
  • Train new employees in areas such as safety procedures or equipment operation.
  • Distribute cargo to maximize use of space.

A typical day involves

Email Face-to-face with people Part of a team Deadlines and time pressure Indoors without climate control Outdoors in all weather Wearing safety gear Working with the public In a vehicle or enclosed equipment Indoors, climate controlled

Skills that matter most

  • Critical Thinking
  • Management of Personnel Resources
  • Active Listening
  • Speaking
  • Monitoring
  • Time Management

What you'll need to know

  • Customer and Personal Service
  • Public Safety and Security
  • Transportation
  • English Language
  • Administration and Management

How much Aircraft Cargo Handling Supervisors make

The median pay for Aircraft Cargo Handling Supervisors in the U.S. is $58,170 a year ($27.97 an hour). Most earn between $41,690 and $92,160. (Bureau of Labor Statistics, May 2025)

Pay depends a lot on where you live: the median is highest in Georgia ($81,380) and lowest in Oklahoma ($41,600).

Pay by state and territory
StateMedian payJobs
Alabama$59,460—
Alaska$58,230130
Arizona$74,780220
Arkansas$73,52040
California$60,5301,490
Colorado$79,260190
Connecticut$78,77050
Florida$62,240740
Georgia$81,380150
Hawaii$59,120180
Idaho$56,530120
Illinois$58,600530
Indiana$75,88060
Iowa$55,030—
Kentucky$52,5301,010
Louisiana$79,46040
Massachusetts$52,470140
Michigan$47,85090
Minnesota$53,100170
Missouri$76,450100
Nevada$70,740170
New Hampshire$52,36030
New Jersey$65,59060
New Mexico$72,76050
New York$57,290250
North Carolina$59,13090
Ohio$79,650100
Oklahoma$41,60070
Oregon$61,340110
Pennsylvania$75,620450
Puerto Rico$51,150100
South Carolina$61,470140
Tennessee$53,560260
Texas$56,2901,410
Utah$57,57080
Virginia$78,420240
Washington$61,090150

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Source: O*NET 31.0 Database (USDOL/ETA), occupation 53-1041.00, used under CC BY 4.0 and modified by Whittle. Pay: BLS Occupational Employment and Wage Statistics (May 2025), SOC 53-1041. Outlook and entry education: BLS Employment Projections 2025–35. Program links: NCES CIP 2020 to SOC 2018 crosswalk. How we build these pages.